Frequently Asked Questions
Answers to common questions about shopping on Qui.ae.
What is Qui.ae?▾
Qui.ae is an online marketplace where you can discover and shop top-selling and new products across multiple categories.
How do I track my order?▾
Go to My Orders from your profile menu. You can view real-time updates for each order placed on Qui.ae.
What is the return and replacement policy?▾
Most items are eligible for return within 7 days of delivery and replacement within 15 days (subject to product eligibility). Check the Return Policy page for full details.
How do I contact support?▾
Visit the Support page to find contact options. You can raise a ticket or email us at support@qui.ae.